Knowledge Base

Sonocent for DSA: FAQ

Last Updated: Oct 17, 2016 09:51AM IST
Accessing Sonocent for DSA:
 
Reinstalling Sonocent Link:
 
Transferring files:​
 


 

I've forgotten my log in details for Sonocent Link.


Your username is the same email address that you used when activating your copy of Audio Notetaker. You won’t be able to log in to Sonocent Link if the email addresses don’t match. If you've forgotten what email address you used to register, please contact us.

Your password is the last four digits of the License Key you used to activate your copy of Audio Notetaker. You can find your License Key by
(Windows) opening Audio Notetaker and going to AppMenu -> Help -> About.
(Mac) opening Audio Notetaker and going to Audio Notetaker in the top toolbar -> About Audio Notetaker.

See here for more information on how to find your License Key.


 

Do I have to log in to Sonocent Link every time I use it?


No you don’t. You just need to log in the very first time you use Sonocent Link or if/when you reinstall the app or install on a new device.


 

I’m already a DSA student. Can I access Sonocent Link?


DSA students who received a Sonocent Audio Notetaker license key prior to 1st of October 2016 will not be able to access Sonocent Link. The new Sonocent for DSA product offering is a new, unique service.

Access to Sonocent Link cannot be granted retrospectively.


 

I’m not a DSA student. Can I access Sonocent’s DSA offerings?


We have put together our DSA offerings to meet the needs of DSA students after consultation with DSA assessors. They aren’t currently available other than through the DSA. However, you can continue to use our free Sonocent Recorder app alongside your copy of Sonocent Audio Notetaker.

To be the first to hear about new releases from Sonocent, check the news feed from the Audio Notetaker Home Tab and subscribe to our newsletter.


 

How many devices can I install Sonocent Link on?


Sonocent link allows 10 unique activations. These can be on any IOS or Android device, but please be aware that reinstalling the app on a new device will use up an activation. There is no way to deactivate. Once you’ve activated 10 times you will need to use our free app or pay for the premium upgrade.


 

How can I deactivate Sonocent Link from my device?


You cannot deactivate Sonocent Link. If you've used up all of your 10 activations, contact us.


 

Can I activate Sonocent Link without an internet connection?


No, you must be online when you first activate Sonocent Link, but you only need to do this the first time you use the app.


 

I have Android and iOS devices, am I limited to which one I use?


No, Sonocent Link is available for both Android and iOS and you can use your email and password to activate on any platform.

You can only activate a maximum of 10 times, but this can be on any combination of Android and iOS devices.


 

What devices does Sonocent Link work on?


Sonocent Link is available for both Android and iOS devices, phones and tablets.

For Android it will work on any device running Android 4.1 (JellyBean) and over.
For iOS it will work on any device running iOS 7 and over.


 

I need to reinstall the app, will I lose my files?


Yes. Deleting the app from your device will also delete any recordings. You should transfer your recordings to your PC before deleting the app.

 


I need to reinstall the app, will I need to log in again?


Yes. When you launch the app you will be asked to login again. This will use up one of your 10 activations


 

I need to reinstall the app, will this use up one of my activations?


Yes. Reinstalling the app will prompt for you to login again. This will use up one of your 10 activations.


 

Can I transfer files from the Free/Premium Sonocent recorder App to Sonocent Link?


Yes you can; follow the instructions below.
Note: During the transfer, do not open and save the project files (.mran) in Audio Notetaker. Doing so will convert the files into the .ran format, which is not compatible with the Sonocent Recorder/Sonocent Link.


Android:
First, connect your Android device to your PC with a USB cable.
If you have a Mac, you may also need to install 
Android File Transfer:
https://www.android.com/intl/en_uk/filetransfer/​

Once you have connected your device to your PC, you will need to find your device and browse to Sonocent Recorder's project folder: 

Android/data/com.Sonocent.SonocentRecorder/files/Projects

Copy the project files (.mran) you wish to move, and paste them into Sonocent Link's project folder:

Android/data/com.sonocent.sonocentrecorder.bundle/files/Projects

Disconnect your device from your PC. Your copied files should now be visible in your list of recordings in the Sonocent Link app.


iOS:
To move your project files (.mran) from the Sonocent Recorder app to the Sonocent Link app, you will first need to copy the files to your PC via iTunes. Then, using iTunes, move them from your PC to Sonocent Link.


Please follow these instructions on how to transfer files with iTunes.


 

Can I transfer files from my PC back to the app?


You can only transfer the MRAN files produced by Sonocent Link or Sonocent Recorder from your PC to the app. Saving an MRAN file in Audio Notetaker will convert it to a RAN format which cannot be opened in the app. Follow the instructions in the topic above.




Return to the top of the page

Click here to go to the Sonocent for DSA main page.

To learn about all of Sonocent offerings for DSA, visit the Overview page.






 

Contact Us

  • Phone UK: 0113 8150222
  • Phone US: +1.202.657.4332
  • Skype: sonocent

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