Knowledge Base

Changing the user details for a loan

Last Updated: Feb 14, 2019 11:15AM GMT
Loan License Overview ⇨ Loan License Administrators Changing the user details for a loan

 
Audio Notetaker loans are allocated per computer, once a loan of the software expires it goes back into your pool of loans and you can reassign it to another user.

If you need to change the user details of an active loan then you can simply do this by getting the user to re-activate Audio Notetaker and complete the registration. (see below).

If you want to change the user details of a loan that is already in the system then you will first need to extend access and then ask the new user to reactivate. You can find the right loan to extend by using the Machine ID to identify the computer.

 

Changing the user details

  1. Open Audio Notetaker
  2. From the Home Tab go to Settings (1)
  3. Change License Key (2)


 
 
  1. Enter your License Key
  2. Complete the user details for the new user


Once the user details have been updated these will automatically update in the Loan Manager.

Contact Us

Search

Recent Discussions

Ajax-loader-small
http://assets0.desk.com/
false
audionotetaker
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise